Our Safety In The Workplace course
will be instrumental in reviewing common hazards, safety techniques and
after completion, participants will have the tools to help them
create a Safety policy for your workplace. By identifying and
anticipating hazards, employers can prevent injuries and keep employees
safe.
The Teamwork And Team Building workshop
will encourage participants to explore the different aspects of a team,
as well as ways that they can become a top-notch team performer.
Participants will be given the details and concepts of what makes up a
team, and what factors into being a successful team and team member.
To
address the growing problem of incivility in the work setting, this
workshop introduces the concept of civility, its importance to a
company, as well as its typical causes and effects. Skills needed to
effectively practice civil behavior, as well as different ways
organizations can systematize civility in the workplace will also be
discussed.
The Customer Service workshop
will look at all types of customers and how we can serve them better
and improve ourselves in the process. Participants will be provided
a strong skill set including in-person and over the phone techniques,
dealing with difficult customers, and generating return business.
Delivering
Constructive Criticism is one of the most challenging things for
anyone. Through this workshop, participants will gain valuable
knowledge and skills that will assist them with this challenging task.